Bowers Privacy Policy
Effective Date: 2 May, 2025
Last Updated: 2 May, 2025
At Bowers ("we," "our," or "us"), we are committed to protecting your privacy.
This Privacy Policy applies to all users of Bowers, including customers booking services and store owners offering services through our platform ("Services").
By continuing to use Bowers — whether verifying your phone number, signing in via Google, Facebook, or browsing — you consent to the practices described in this Privacy Policy.
1. Who We Are
Bowers Innovation Co., Ltd. is the data controller responsible for your personal data unless otherwise stated.
For questions, contact us at: support@bowers.app
2. Information We Collect
We collect different types of information depending on how you interact with Bowers:
a. When You Use Our Services
- Name, phone number, email address, and booking history
- Device information (IP address, browser type, operating system, device ID)
- Usage data (pages visited, clicks, browsing behavior)
- Cookies and tracking technologies
- Location data (country or region based on IP address)
b. When You Use Google or Facebook to Sign In
- Name, email address, profile picture (subject to your privacy settings with those platforms)
c. For Store Owners
- Business name, business address, service offerings, contact details
d. Customer Support
- Contact information and communication records (emails, calls, in-app messages)
3. How We Use Your Information
We use your information to:
- Manage and process bookings
- Display store profiles and services
- Communicate booking updates, reminders, and support messages
- Personalize your experience and recommend services
- Analyze usage to improve the platform
- Detect fraud and secure the platform
- Fulfill legal obligations
We may also use anonymized and aggregated data for service improvements, research, and analytics.
4. Automated Decision-Making
We may use automated systems to analyze your activity and deliver personalized experiences or marketing. You can opt out of marketing communications at any time.
Bowers does not make solely automated decisions that have legal or similarly significant effects on individuals.
5. Data Sharing
We may share your information with:
- Stores to fulfill your bookings
- Service providers (e.g., SMS, email, hosting, payment systems)
- Third-party partners (with your consent) for marketing and business development
- Authorities or legal entities if required by law
- Our professional advisors (legal, audit)
6. Sale of Personal Information
By continuing to use Bowers, you consent to the sale or sharing of your personal information (name, phone number, email address) with trusted third-party partners for marketing purposes.
If you do not consent, you may opt out at any time by contacting support@bowers.app.
7. External Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8. International Data Transfers
Your personal data may be stored and processed on servers located outside your country of residence. We implement reasonable safeguards to protect your information during international transfers.
9. Data Retention
We retain your personal information:
- As long as necessary to provide services
- For up to six (6) years after your last interaction for legal or operational reasons
- Longer if required by law or if needed for pending legal matters
Anonymized data (not personally identifiable) may be kept indefinitely for analytics and service improvement.
10. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your personal information
- Correct or update your information
- Request deletion of your information
- Object to processing or marketing
- Opt out of sale of personal data
- Withdraw consent at any time
To exercise any of these rights, contact us at support@bowers.app.
11. How We Protect Your Information
We implement industry-standard security measures (encryption, access controls, secured databases) to protect your information. However, no system can guarantee 100% security.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Significant changes will be posted on this page with an updated effective date.
13. Contact Us
For any privacy questions or concerns:
support@bowers.app